FAQs
Northshore Moving Co
What types of customers have you worked with?
We proudly serve a diverse clientele. Our experience includes helping families, military personnel, government officials, corporations, professional athletes from the NBA and NFL, NASCAR drivers, single parents, individuals, seniors, and young professionals. We've even assisted clients during difficult divorce relocations. We always respect our clients' privacy and will maintain confidentiality at their request.What are my rights and responsibilities when moving?
As a customer, you're responsible for researching a moving company's reputation and regulatory compliance. It's essential to understand your moving terms and know what remedies are available should issues arise. As required by the Federal Motor Carriers Safety Administration and the U.S. Department of Transportation, information about your rights and responsibilities is available at this link: https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/ReadytoMoveBrochure_2022Update.pdfDo I need to empty my dresser drawers?
This depends on the contents. We recommend removing any breakable items from drawers. However, if drawers contain only clothing or soft items, you may leave these items in place.Do I tip the movers?
While tipping is never required, our movers always appreciate the gesture when you're satisfied with their service.How do you calculate the cost of a move?
We determine your quote based on multiple factors including your home or office size, complete inventory, travel distance, packing needs, and any special handling requirements. Northshore Moving Co. provides transparent pricing with no unexpected fees.Do you offer free estimates?
Yes, we do. We provide complimentary on-site, virtual, or phone estimates to ensure you receive a precise, personalized quote.Can you provide packing supplies?
Certainly. We offer comprehensive packing materials including boxes, tape, bubble wrap, packing paper, specialty crates, and protective covers for furniture and mattresses.Do your movers disassemble and reassemble furniture?
Indeed, we handle standard disassembly and reassembly for items such as beds, tables, and sectional furniture. For custom or complex pieces, please inform us beforehand so our team can arrive prepared.Are there items you cannot move?
For safety purposes, we cannot transport hazardous materials (including paints, aerosols, propane tanks, chemicals), perishable food items, flammable objects, or certain live plants. Your moving consultant can provide a comprehensive list of restricted items.How should I prepare for moving day?
We suggest: clearly labeling all boxes, packing valuable items separately, disconnecting appliances ahead of time, reserving elevators or parking if necessary, and ensuring pathways are clear for efficient movement. Our team will manage everything else!What happens if something gets damaged during the move?
We take great care with every item, but in the rare event of damage, we offer valuation coverage options and a straightforward claims process.Do you offer storage options?
Yes. Northshore Moving Co. provides secure, climate‑controlled short‑term and long‑term storage for household and business items.Do you move pianos, safes, and other specialty items?
Yes. We have trained specialists and the proper equipment to safely move large, delicate, or high‑value items.





